Support
Contact ZipCombiner
Questions about merging a specific ZIP sequence, a purchase issue, or something not working right? Reach out — a real person reads every message.
Email support
The fastest way to reach us. Include your operating system and, if you can, a screenshot of what you're seeing.
info@zipcombiner.comBefore you write in
A few common questions are answered faster in these guides:
- Which version do I need — Mac App Store or Gumroad?
- My Google Drive or Takeout download is split into multiple ZIPs
- My files are named zip.001, zip.002 and won't open
- Some files are missing or duplicated after extracting
Purchase & refund questions
If you bought ZipCombiner on the Mac App Store, refunds are handled by Apple directly through your purchase history. If you bought it on Gumroad, email us or use Gumroad's order confirmation email to request a refund.