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Questions about a particular set of zips, a purchase, or something not working right? A real person reads every message.
Include your computer (Mac or Windows, and its version) and, if you can, a screenshot of what you see. If a zip shows Couldn't combine, the text under Details… helps a lot.
Before you write
These may answer your question faster:
- Installing ZipCombiner on WindowsGetting past Chrome and Windows warnings
- Google Takeout download failed, or a part is missing?Takeout download failed
- How to combine Google Takeout zip files into one folderCombine Google Takeout zips
- How to restore Google Photos dates and locations from TakeoutRestore photo dates and places
- Zip.001, zip.002 won't extract? Here's the fixFix zip.001, zip.002
Purchases and refunds
If you bought ZipCombiner on the Mac App Store, refunds are handled by Apple through your purchase history. If you bought it on Gumroad, email us or reply to your Gumroad receipt to request a refund. Pricing and downloads